SimpleViewer Pro Product Upgrade Request

Customers who have purchased Pro products are eligible for free upgrades within the same major version number. For example if you buy version 1.2, all 1.x updates are provided free of charge.

How do I tell which version I have?

For Pro products, check the 'readme.html' file in the top level of the pro download folder for the version number.

How to Upgrade

To get the latest version of a purchased Pro product, you can re-use the download link sent in your original purchase email (sent from felix@airtightinteractive.com).

If you cannot locate your original download link, please fill out the form below to receive a new link. If your upgrade request is authorized you will receive a response via email in the next 3 business days.

Upgrade Request Form

If you don't have all the required information, please enter the information that you have and we will do our best to locate your purchase record.

Product Name (REQUIRED)

Transaction ID (REQUIRED)
Find this ID in your purchase receipt email.

Purchase Date (REQUIRED)
Find this in your purchase receipt email.

Current E-mail (REQUIRED)

Original E-mail Used for Purchase (REQUIRED)
Email address you registered with PayPal or Google Checkout at the time of purchase.

Comments (OPTIONAL)

Are You a Human? (REQUIRED)